Diploma in Retail Management
Basic Information
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Sector
Retail
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Course Duration
12 months
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Course Level
Diploma
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Required Age
Any
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Language
English | Hindi | Bengali
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Minimum Education
10th Pass
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Course Code
AICESD/RE/C102
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Training
Offline
About Course
The Diploma in Retail Management is a 12-month program designed to equip students with essential skills and knowledge in the retail sector. It focuses on customer service, store operations, merchandising, supply chain management, and sales techniques, preparing candidates for dynamic careers in the fast-growing retail industry.
Learning Outcome
After successful completion of this course, learners will be able to:
- Understand the fundamentals of retail management and operations.
- Analyze consumer behavior and buying patterns.
- Apply effective sales and customer service techniques.
- Manage store layout and visual merchandising.
- Handle inventory and stock management efficiently.
- Utilize retail marketing and promotional strategies.
- Perform pricing and product positioning.
- Understand supply chain and logistics in retail.
- Use retail analytics and data interpretation tools.
- Operate POS systems and manage retail transactions.
- Develop team management and leadership skills.
- Ensure customer satisfaction and handle complaints professionally.
- Monitor store performance and implement improvements.
- Understand legal and ethical issues in retail.
- Prepare for supervisory and managerial roles in retail.
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